Subscriptions can be canceled through Stripe via the Manage Subscription link in your dashboard and remain active through the paid period.
Effective July 18, 2026 · Last updated July 18, 2026
Customers may cancel at any time through the billing portal. Cancellation stops future renewals. Unless a different date is shown in Stripe, the site remains published through the current paid period and is then unpublished.
When a renewal fails, my-cbp.site may keep the site available during a seven-day recovery period. If payment is not received, the site may be suspended until billing is corrected.
Subscription charges are non-refundable after the service period begins. my-cbp.site will review duplicate charges, unauthorized charges, material service failures, and refunds where required by law. Canceling your subscription does not refund the current period.
Contact support@my-cbp.site with the account email, charge date, and reason for the request. Do not send card numbers or passwords.